Terms of sale

TERMS OF SALE

Last updated: 7 October 2026

THE SELLER

P Cain Limited trading as Pullmancer Card Company
32 Far Hey Close, Radcliffe, Manchester, M26 3GL, United Kingdom
Company number: 13117750
Registered in England and Wales
Registered office: 32 Far Hey Close, Radcliffe, Manchester, M26 3GL
VAT number: GB 392 7881 44
Email: orders@pullmancer.co.uk

These terms apply to online purchases from Pullmancer Card Company. Nothing in them limits your statutory consumer rights.

PRODUCTS AND CONDITION

Read the product title, description, photographs, condition notes, language, edition, quantity and grading information before ordering. Product photographs may show packaging or artwork variants where the listing explains this. A third-party grade represents that grader’s assessment and is not a promise of a future grade or market value. Collectibles can rise or fall in value.

PRICES AND VAT

Prices are in pounds sterling and include applicable UK VAT. Delivery is shown separately before payment. Any crossed-out comparison price or introductory offer is presented in accordance with the information shown on the product page.

PLACING AN ORDER

Add goods to your basket, review the products and quantities, enter and check your contact and delivery details, review the total and submit payment through Shopify checkout. You can correct information before submitting the order.

An order acknowledgement confirms that we received your order. The sale contract is formed when payment is authorised and Shopify makes the order confirmation available, subject to product availability and any fraud or pricing checks. A basket alone does not reserve stock.

If we cannot accept an order because stock is unavailable, the price is clearly incorrect, delivery is unavailable or fraud checks cannot be completed, we will tell you and refund any payment taken.

PAYMENT

Payments are processed securely through Shopify and the payment provider shown at checkout. Pullmancer Card Company does not store complete payment-card details. Each order is a one-off purchase; there is no subscription or automatic renewal unless a product page expressly states otherwise.

STOCK, RESERVATIONS AND PURCHASE LIMITS

Shopify tracks inventory for physically held stock. Products marked “Available to order” may be purchased when our held stock is zero, subject to the terms below. Checkout may reserve stock temporarily while payment is processed. We may apply reasonable per-customer limits to scarce products to protect availability and prevent abuse.

PRE-ORDERS AND SOURCED-TO-ORDER PRODUCTS

The product page states when an item is a pre-order, presale, awaiting arrival or sourced to order and gives the best available estimate. Publisher, supplier and carrier dates may change. We will provide material updates. If we cannot supply the item, we will cancel it and refund the amount paid. Your statutory cancellation rights remain available.

Available to order

Products labelled “Available to order” are not currently held in stock by Pullmancer Card Company. We order them from a supplier after you place your order. The label does not mean the item is ready for immediate dispatch or that a supplier allocation has been reserved.

Supplier availability may change before supply is confirmed. We will notify you promptly if an item cannot be supplied or if a material delay arises. Where a revised delivery date is available, you may agree to it or cancel the affected item for a refund. We will not substitute an item or charge more without your express agreement.

Unless we expressly agree a different delivery period with you, we will deliver without undue delay and within 30 days of the contract. Carrier transit estimates apply after dispatch and do not include supplier sourcing time.

Orders containing both in-stock and available-to-order items normally dispatch together once all items are ready. Contact us if you need separate delivery; any additional charge requires your agreement.

If we cannot supply an item, we will refund all amounts paid for that item and any delivery charge attributable to it. If the entire order is cancelled, we will refund the full amount paid, including delivery. Refunds for cancellations before dispatch will be made to the original payment method without undue delay and within 14 days, without supplier, administration or payment-processing deductions. Your statutory cancellation and refund rights are unaffected.

DELIVERY

The delivery services, prices and estimates available for your order are shown at checkout. Risk remains with us until you or a person you nominate receives the goods. See our Shipping and Delivery policy for full details.

CANCELLATIONS, RETURNS AND REFUNDS

See our Returns, Cancellations and Refunds policy. Eligible online customers normally have 14 days after delivery to cancel without giving a reason and a further 14 days to return the goods. Separate statutory remedies apply to faulty, damaged, incorrect or misdescribed goods.

We do not provide an additional voluntary change-of-mind returns period beyond the rights required by law.

LIABILITY

We do not exclude or limit liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights. We are not responsible for losses that were not reasonably foreseeable when the contract was made or for business losses arising from a consumer purchase.

PERSONAL INFORMATION

We use personal information as described in our Privacy Policy. Shopify and relevant service providers process order and payment information to operate checkout and fulfil purchases.

GOVERNING LAW

These terms are governed by the law of England and Wales. Consumers living elsewhere in the UK retain any mandatory protections and may bring proceedings in the courts available to them under applicable law.

CONTACT AND COMPLAINTS

Email orders@pullmancer.co.uk with your order number and the issue. We will work with you to resolve complaints and this does not affect your right to seek independent advice or exercise statutory remedies.